dock.net's technical support department is open 24-hours a day. Simply call our main number and follow the prompts to ge to tech support. Our other departments have the following hours:

SALES: Mon.-Fri. 7am to 8:00pm; Sat. & Sun. 8am to 4pm (Note: dialup sales are available 24 hrs online.)

Design: Mon.-Fri. 9am to 5pm

Billing: Mon.-Fri. 9am to 5pm
Operator: Mon.-Fri. 9am to 5pm

We try to resolve all non-emergency issues within 24 hours. Each email we receive at support@dock.net generates a trouble ticket that allows us to track your issue until it is resolved.
Click Here to Email Support

Phone Numbers:

Phone: 805-383-1863
Toll-Free: 888-362-6622
Fax: 805-383-1862

Email Addresses:

Billing: billing@dock.net Contact the billing department for all accounting inquiries, and to add new services, such as additional email boxes, IP addresses, etc.

Dial-Up Access Sign up: click here for instant sign up for dial-up Internet access. Or feel free to call us.

Sales: sales@dock.net Customers should contact the sales department with questions regarding services like dial-up and DSL Internet access, T1 and T3 rates, e-commerce solutions, Web hosting, etc.

Web Design: design@dock.net Web Design, E-commerce, SSL.

System Administration: admin@dock.net Contact the system administrator for issues like system abuse (i.e. spamming, "hacking", etc.), emergencies regarding your co-located server, and advanced technical support issues.

Technical Support: support@dock.net Contact tech support for most questions regarding your service, such as questions on how to upload to your Website, forgotten email or logon passwords, configuring your Dial-Up Networking, email, etc. We try to answer all tech support emails within 24 hours.

Webmaster: webmaster@dock.net Contact regarding website related questions, comments, or to report a problem with our site.

Important Note: You can also get account information, update your account information, request new services, and track tickets online, simply click here.

- 99.9% Uptime
- Full 1.5Mbps
- No Install Fees
- Free Router
- Fully Redundant
- No Nonsense
- 100Mb Disk Space
- FrontPage Ext.
- CGI, PHP, ASP
- SQL Database
- Live Statistics
- Anti-Spam Control
- 99.9% Uptime
- Backup Power
- Fully Redundant
- Burstable Transfer
- 24-hr Monitoring
- No Nonsense
Contact Us
888-362-6622
sales@dock.net
View Network Status Messages View and Update Customer Information. View and Update Trouble Tickets Get Statistics on Your Domain Search the dock.net Knowledge Base Search the Internet
Click here to see our Terms of Service
Copyright (c) 2003. dock.net. All rights reserved.
Point-to-Point T1s Web Hosting Colocated Servers See Our Services dock.net Web Design and Development dock.net Web Email - Get Your Email How to Contact Us Technical Support Signup for Dialup Now Get Technical Support Search the Internet Send us an Email Return to Home Page