dock.net's phone support is available 24-hours a day. Simply call our main number and follow the prompts to get to tech support. All tech support calls generate a trouble ticket, which allows us to track the issue to resolution. This also pertains to all emails received at the support department.
| Our Phone Numbers: |
| Phone: |
805-383-1863 |
| Toll-Free: |
888-362-6622 |
| Fax: |
805-383-1862 |
Email Addresses:
NOTE: Please send all requests for help to support@dock.net. This allows us to generate a trouble ticket and track your request. Emails to Webmaster and Admin are not tracked.
Technical Support: support@dock.net Contact tech support for most questions regarding your service, such as questions on how to upload to your Website, forgotten email or logon passwords, configuring your Dial-Up Networking, email, etc. We try to answer all tech support emails within 24 hours.
System Administration: admin@dock.net Contact Network Operations for issues regarding our network.
Webmaster: webmaster@dock.net Contact regarding website related questions, comments, or to report a problem with our site.
Network and Internet Abuse: abuse@dock.net Contact for reporting abusive behavior, such as spamming and hacking.
dock.net's Knowledge Base
Most support issues, such as setup and troubleshooting articles, can be found in our Knowledge Base. The Knowledge Base is searchable by keyword or topic. You can find out how to upload websites, configure spam filtering, setup Dialup Networking--you name it. If it's not there, shoot us an email and we'll try to get it in there.
Click Here to Search the Knowledge Base
